SHIPPING POLICY
1. Delivery service and timeliness
We are committed to providing you with efficient delivery services to ensure that your order can be delivered safely in the shortest possible time. The following is our delivery time:
Handmade items: Estimated delivery time is 1 month. If in stock, we will ship within 7 days of receiving the order.
Ordinary goods: Estimated delivery time is 3-15 days (based on working days, excluding weekends and holidays)
Please note that actual delivery time may vary depending on destination, weather and other force majeure factors. We will notify you immediately via email regarding order status and tracking information.
2. Order tracking
Once your order ships, you will receive a confirmation email with order tracking information. You can use this information to track your order on the official website of the corresponding shipping company.
3. Shipping costs
Shipping charges will vary based on your order total and destination. Specific shipping information will be displayed at checkout. Please note that shipping charges do not include possible customs duties and import taxes, which will be the responsibility of the recipient.
4. Returns and Refunds
Please see our Returns and Refunds Policy for more information.
5. Contact us
If you have any questions about the logistics policy or need further assistance, please feel free to contact our customer service team. You can find our contact information via the Contact Page .
We appreciate your understanding and support!